Clinical Complaints in Aged Care: Insights for L&D Teams

Cover image for: Clinical Complaints in Aged Care: Insights for L&D Teams
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27m
Updated 16 Jan 2024
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Cover image for: Clinical Complaints in Aged Care: Insights for L&D Teams

Join Michelle Hogan, Director of the Clinical Unit at the Aged Care Quality and Safety Commission, as she delves into the data of the complaints the Commission receives in relation to Clinical Care. With around 60% of all complaints received involving a clinical matter, the insights shared will be instrumental for L&D teams in aged care.

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Last updated16 Jan 2024

Due for review16 Jan 2026
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