Open Disclosure and Apology

CPD
22m
Updated 01 Nov 2023 Certificate

Most of the time healthcare and treatment go to plan. Unfortunately, however, adverse events do still occur and someone is harmed. This Ausmed Training Module teaches staff how to be appropriately transparent and honest with clients after an adverse event with the help of the Australian Open Disclosure Framework.

What you'll learn:

1

Understand the concept of open disclosure.

2

Recognise the importance of open disclosure and apology in healthcare settings.

3

Be familiar with the Australian Open Disclosure Framework.

4

Know how to appropriately provide an apology in response to an adverse event.

Who it's for:

All healthcare staff in any setting.

Topics

This resource is part of the Passport modules series

Ausmed Passport is available to employers so they can quickly validate an employee's core training requirements and get them caring for clients faster.

Ausmed Passport
For Teams
Assign to your staff

Assign mandatory training and keep all your records in-one-place.

Find out more
Aged Care Training Passport
This resource is part of the Ausmed Passport™ series.