About this Episode

In this episode of Outcomes, Katie Farrell from South Western Sydney Local Health District and Nicole Greig, Director of Complete Birth join the discussion to explore the challenges and innovations in maternity care within one of New South Wales’ most diverse and rapidly growing regions.

Katie and Nicole are working to help ensure that every expectant mother receives timely and effective care, regardless of their background or circumstances.

As leaders in healthcare, they share their insights on overcoming common barriers to providing inclusive, high-quality maternity care, including financial constraints and health literacy challenges.

They discuss the district’s ongoing efforts to enhance service delivery, including collaborations with community organisations and the integration of technology to reach underserved populations.

Resources and links:

• South Western Sydney Local Health District website
• Katie Farrell on Linkedin
• Complete Birth website (Nicole Greig)

Podcast Guest

Katie Farrell

Katie is a dedicated healthcare professional working within the South Western Sydney Local Health District. With extensive experience in managing maternity services, Katie focuses on improving healthcare access and outcomes for the diverse and multicultural communities in the region. She is deeply committed to addressing health inequities, particularly in ensuring early booking and first trimester screening for expectant mothers. Katie’s work is centered on enhancing service delivery through innovative strategies and collaborations with community organisations, making a tangible difference in the lives of families across the district.

Nicole Greig

Nicole is the Director of Complete Birth, a pregnancy and birth educator, where she plays an instrumental role in advancing maternity care. Nicole works tirelessly to remove barriers that prevent timely access to essential services for women in the district. Her expertise lies in understanding the unique needs of the region’s diverse population and implementing initiatives that cater to these needs. Nicole is also a strong advocate for using technology and community partnerships to improve care delivery, ensuring that all mothers and babies receive the best possible start to life.

Podcast Host

Will Egan

Will is CEO of Ausmed and has 15 years experience of working in digital health education. He leverages his background in software development across large scale global technology companies to help Ausmed drive large scale change in the role that learning and development plays in Australia’s healthcare system. Will’s passion is genuinely driving improvement in care through effective education.