About this Episode
In this episode of Outcomes, Will Egan speaks with LGBTQIA+ advocate Matthew Robert Parsons (they/them), co-author of the updated Rainbow Tick framework. Matthew discusses the importance of challenging the “default script” in healthcare — the outdated assumptions about gender, sexuality, and bodies that exclude LGBTQIA+ individuals from equitable care.
Matthew shares their journey from disability support to LGBTQIA+ advocacy, explaining how the Rainbow Tick accreditation helps organisations create inclusive, safe environments. They highlight the importance of language, representation, and breaking down barriers to access, ensuring that LGBTQIA+ people feel seen and supported.
Tune in to discover how changing the default script can transform healthcare systems, foster inclusivity, and improve outcomes for marginalised communities.
Resources and links:
Best Practice for Addressing Diversity in Your Workforce Learning Strategy
Learn to unlock the potential of a genuinely diverse team empowered with the knowledge and skills to improve access to your health service for LGBTIQA+ clients/patients.
Podcast Guest
Matthew Robert Parsons
As an industry leader and co-author of the current Rainbow Tick guides, over the past decade Matthew Parsons (they/them) has helped hundreds of organisations provide a safer and more inclusive environment for LGBTIQA+ staff and clients. With developed expertise in organisational capacity building and a passion for best practice in adult education, Matthew seeks to empower staff at every level of an organisation not only with the necessary knowledge and skills, but also with enabling systems and CQI frameworks to ensure their organisation is a place where people of all bodies, genders and sexualities can get the support they need and know that they belong.
Podcast Host
Will Egan
Will is CEO of Ausmed and has 15 years experience of working in digital health education. He leverages his background in software development across large scale global technology companies to help Ausmed drive large scale change in the role that learning and development plays in Australia’s healthcare system. Will’s passion is genuinely driving improvement in care through effective education.
