This module will help you explore current thinking and policy relating to aggressive behaviours at work. It will also look at how those behaviours can be minimised and addressed. The module is designed for new and continuing employees in all health settings including community services.
Describe a range of aggressive behaviours.
Recognise passive aggression.
Identify how aggressive behaviours impact on you and on your workplace.
Know the actions to take if aggressive behaviours occur in your workplace.
Assign mandatory training and keep all your records in-one-place.
Find out more